Introduction

Welcome to Student’s Explore Australia (“we,” “our,” “us”). We are committed to safeguarding your privacy and protecting your personal information. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of information that we receive from users of our website, studentsexploreaustralia.com.au (the “Website”). This policy also addresses our approach to data collected from school administrators for school camps.

By using our Website, you agree to the practices described in this Privacy Policy.

Information We Collect

Information Collected from Website Visitors:
- When you visit our Website, we may collect certain information, such as your IP address, browser type, and the pages you access on our Website. We use this data to improve our website and enhance your browsing experience.
- We may use cookies and similar tracking technologies to collect information about your interaction with our Website. You can manage your cookie preferences through your browser settings.
Information Collected from School Administrators:
- We may collect information from school administrators for the purpose of organizing school camps. This information may include student names, contact information, medical history, and dietary preferences. We handle this data with the utmost care and confidentiality.

How We Use Your Information

We use the information we collect for the following purposes:

To provide and improve our services, including responding to inquiries and requests.
To organize and facilitate school camps, taking into account student-specific requirements.
To analyze and improve our Website, services, and marketing efforts.
To ensure compliance with legal and regulatory obligations.

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information under the following circumstances:

In response to a legal request, if required by law, or to protect our rights, privacy, safety, or property.

Data Handling by Facebook and Ontraport

Please note that Facebook and Ontraport may separately collect and handle your data when you interact with our Facebook Lead ads and through our CRM system, Ontraport. We encourage you to review their respective privacy policies to understand how they handle your data.

Risk Management

We understand that protecting your data is essential. We have implemented security measures, including data encryption, access controls, and secure transmission to mitigate risks associated with the collection and storage of personal information. While we take reasonable precautions, please be aware that no method of data transmission or storage is 100% secure, and we cannot guarantee absolute security. In the event of a data breach or security incident, we have established protocols to assess and address the situation promptly.

Your Choices and Rights

You have certain rights regarding your personal information, including the right to:

Access the personal information we hold about you.
Correct inaccuracies in your personal information.
Request the deletion of your personal information (subject to legal and contractual obligations).

Please contact us at [email protected] to exercise your rights or if you have any concerns about your personal information.

Children’s Privacy

We do not knowingly collect personal information from individuals under the age of 13. If we discover that we have collected information from a child under 13, we will promptly delete it. If you believe that a child has provided us with their information, please contact us.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices and services. We will notify you of any significant changes by posting the updated Privacy Policy on our Website or through other communication channels.

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at [email protected].